My First Visit & Frequently Asked Questions:
What will my first appointment entail?
Your first visit will last approximately one hour and will include a comprehensive evaluation and applicable treatment administered by a licensed physical therapist. Your physical therapist will review your medical history, diagnostic tests and any recent events that may have contributed to your current condition. Your evaluation will include assessment of your current functional deficits, pain level and posture, as well as a thorough evaluation of your flexibility, strength, balance and endurance. Following your evaluation, your physical therapist will thoroughly explain your personalized treatment plan with you. Ongoing and open communication between the patient and physical therapist is of utmost importance at Aberdeen Physical Therapy & Wellness and you are an active participant in your recovery.
What should I wear?
Comfortable clothing, athletic wear, preferably no jewelry.
What Should I bring?
Photo Identification* (Valid Driver’s License, Valid State ID, School ID Card, or Valid Passport), Prescription/Doctor Referral, and Insurance card.
*We appreciate your cooperation in assisting us with protecting your identity and the prevention of identity theft and insurance fraud.
What are my healthcare privacy rights?
At Aberdeen Physical Therapy & Wellness, we understand that information about you and your health care is personal. Please view the HIPAA notice of privacy practices to better understand all of your rights.
What will be the duration and frequency of treatment?
The duration and frequency of treatment are unique to each individual’s injury or condition. Aberdeen Physical Therapy & Wellness’ professionals are dedicated to returning patients to optimal health. Our customized programs and individual attention allows patients to recover quickly and enjoy a positive rehabilitation experience.
How much does a treatment plan cost?
The cost of your treatment plan depends on your diagnosis and individual needs. All treatment plans are customized at Aberdeen Physical Therapy & Wellness. We will verify your insurance benefits at the beginning of treatment to assure that your care is affordable.
Who should I contact with billing questions?
Please call our friendly office personnel to answer any questions you might have at 910-944-1169, between the hours of 8:00 a.m. and 7:00 p.m. Monday-Thursday and 8:00 a.m. and 4:00 p.m. Friday. Our helpful staff will give you a thorough explanation of the billing process.